Getting Started with SHEPPWeb

What is SHEPPWeb?

SHEPPWeb is the secure online pension information service for all Plan members. Whether you are an active, deferred or retired member, SHEPPWeb allows you to manage your pension information instantly and securely online, view important pension statements and perform a number of other functions that make managing your pension easier.

How do I Login?

A SHEPPWeb login button is located on the right-hand side of every web page. When you click the "LOGIN NOW" button you will be directed to the secure portal login page.

To login, enter your user name and your password.

  • What is my Username? Your username will always be your SHEPP Member ID, which can be found on your Annual Pension Statement or your Pension Payment Confirmation Statement..
  • What is my Password? If you've never logged in to SHEPPWeb before, you will need to use the temporary password assigned to you in your welcome letter. If you have misplaced the temporary password, contact SHEPP to have your password immediately reset. A new temporary password will be provided to you over the phone.
    You will be asked to create your own password on your initial login to SHEPPWeb. Once you create a password, your login information will not change unless you change it, even if your status with SHEPP changes from active member to pensioner or deferred member.

What if I have forgotten my password?

If you have forgotten the password you chose upon your initial login, you can retrieve a new temporary password by clicking the "Forgot your password" hyperlink below the password field on the login page. You will receive an email with a new temporary password which can be used to gain access to SHEPPWeb.

Visit the Video Tutorials page for more information on logging in, updating your pension information and using our pension and service purchase calculators.

Important Notice

On October 4, 2017 SHEPP launched all new pensioner and deferred member SHEPPWeb portals that necessitated the mail out of temporary passwords to members who began receiving a pension or became a deferred SHEPP member prior to September 1, 2016. For members who retired or elected a deferred pension after September 1, 2016, SHEPPWeb can be accessed using the same login information you had as an active member of the Plan.

If you retired or accepted a deferred pension from SHEPP before September 1, 2016 but did not receive a letter with your new temporary password, please contact our office for assistance.